Social media has come a long way in only a little over a decade. I can still remember using my first platform, Myspace, to inform all of my high school friends about everything they probably already knew about me while making sure my profile layout and music were always the coolest. Back in those days, I recall being too young to even use social media, since I was under the age of 16 and not a college student — which you needed to be in order to log into Facebook with your college email address. I remember me and my best friend looking at the mysteries of Facebook with her older sister who was in college.
My how times have changed. I remember, almost, hating Facebook when it evolved from simply being, for kids of the 90s, a place for keeping in touch with your friends and personal networking to so much more. In came older family members, organizations and businesses. Insert blurred lines of personal and professionalism here. However, I can’t deny that social media platforms are great for both uses, especially for your business whether it’s a large or small company or you are an entrepreneur.
One struggle some businesses have is deciding which social media platform is perfect for them. There is no “perfect” conclusion for this. It all depends on your marketing audience, and be prepared, because your audience’s preferences could change at any time. With this being said, I’ll start off with one of the most practical social media platforms that can be used.
Facebook.
Everyone, I’m sure, has had some sort of love-hate relationship with Facebook. It’s like the mother of all platforms. You love it, then you hate it. You want to leave, but can’t bring yourself to actually cut all ties. You break-up with it for a while, but always come back.
Basically, every business should use this platform. It’s perfect for all ages. Even if your audience is mostly teenyboppers, who aren’t really flocking to this platform as much anymore by the way. There parents still are and would probably love to follow you because it makes it seem as if you are keeping them connected with their kids.
Because every one is using it, Facebook is a great way to get your business out there. Create a business page. Share information about your business, including important things like what your business is, location and hours of operation. Share your page with friends and associates, or other businesses, that you work with. Also encourage employees to like the company page and share with their friends and associates. Finally, promote your Facebook page yourself through other mediums that you use whether it be another social media platform, business cards, shopping bags or advertisements; let the world know that your page exists.
Post updates regularly that include what your business is doing, information about products (both new and old), all press releases that promote your business and any information that is related to your business. For example, if you are a store that sells shoes, it’s appropriate to share, on your page, an article from Nike or TOMS about a new shoe release. Post tons of photos! We are currently in a time where photo journalism is everything. Participate in popular hashtags that are appropriate for your business such as Throwback Thursday (#TBT), Flashback Friday (#FBF), Man Crush Monday (#MCM) or Outfit of the Day (#OOTD). Also, create your own hashtags. It could simply be the name of your business or something catchy to promote a sale or important information.
I also encourage you to post regularly. Develop a social media plan to decide when it’s best for you to reach your audience. Test this by posting at various times of the day. The time that receives the most traffic is the time you want to post the most. Decide how often you want to post. Bi-weekly, daily, several times a day? It’s all up to you and, of course, your audience. Please don’t flood your followers’ timelines several times a day if you aren’t receiving any type of, or very little, response. This is actually kind of annoying. Relax. Once you figure out your posting schedule, Facebook has made it easy for your to draft and que your future posts. This is, literally, one of the best features ever. Take advantage of it.
Getting your face in the digital book, that is Facebook, doesn’t have to be stressful. It’s a great way for you to share information as you also get to know and interact with your marketing audience. Don’t be afraid to respond to comments, both positive and negative; just do so in an appropriate manner.
So what are you waiting for? Grab an awesome social media manager and have fun promoting your brand!